Terms & Conditions
Delivery Information :
For Plain Garments Customers:
If you place an order with us for the plain garments and goods. then expect the order to be deliverd within 2 Working days. We use best courier companies as well as royal mail to provide you with your order quickly and efficiently. Large orders are normally tracked and insured.
For Printed Garments Customers:
If you place an order with us for printing then usually the delivery is within two weeks unless you need it urgently. We do our best to serve all customers fairly and have got excellent order dispatch record.
For Special Order Customers:
If you have placed a special order with us (e.g special uniform, football/cricket club kit, tabard sports bibs) then depending on the availability can provide you the products within four weeks of placing the order. This time include planning, designing and production in our offshore manufacturing unit.
Returns and Cancellations
For Plain garments/goods:
In order to be able to offer you a fast delivery service, many orders will be dispatched same day for plain garments. This means that unfortunately it is not always possible to cancel your order after we have dispatched.
For printing and embroidery orders:
Expenses are incurred once an order is placed with us for printing including artwork production, mockup designs, ordering of materials, and placement of orders with vendors which are subject to their cancellation or restocking policies and charges. If an order is cancelled once placed, we reserve the right to charge for artwork fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received.
Our goal is complete customer satisfaction, so if you are unhappy with your order please contact us. As we provide personalised goods, however, we cannot accept returns unless we have made a mistake or the garments are faulty. Please be aware The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification".
Before placing your order, please be careful to check product size information. As we supply garments from different manufacturers there is no such thing as a standard size, for example a medium produced by Fruit of the Loom may differ to a medium by Gildan. On every product there is accurate sizing information for that item in the product product description.
All personalised items from SportsFront limited are made to order; this includes items purchased from our "pre-designed" section or items purchased through affiliated merchandise stores.
Blank products can be returned to us within 14 days of delivery for a refund of the cost of the item. Please contact customer services with your order number if you would like to return blank items and they will provide further instructions.
If you have any questions, then please feel free to contact us on the number provided or send us a quick email.